Responsible for the treatment: CARLA VAN HEEL

Purpose of the treatment: create an account in order to manage your website account and proceed to manage your participation in the different actions developed on the website. Likewise, your data may be used to send commercial information by electronic, postal or telephone, about our products and services, as well as third parties if you wish, and the creation of profiles for the delivery of personalized offers.

Legitimation: consent of the interested party.

Recipients of the information: Collaborators of LANZALUX, who manage the website and the shipments with commercial information, including those that are in charge of the delivery of gifts and incentives, in addition their data may be transferred to third companies if so desired.

User rights: free exercise of rights of access, rectification, deletion, opposition, limitation of the treatment and portability of the data as described in the additional information. You can consult the additional and detailed information on Data Protection on the following page: https://www.lanzalux.com/politica-privacidad/

PRIVACY POLICY

LANZALUX HOLIDAY CONCIERGE- Carla Van Heel

Address: Av. Central 84, Local 1a, Tias 35572 Lanzarote, Las Palmas

NIE: X2681809D

Commercial Registry / Tourist Intermediary Number: I-0003720.1

TELF: +34 660131255

EMAIL: info@lanzalux.com

What are the purposes of the processing of your data?

The purpose of processing your data through the Registry Channel is to create an account in order to manage your registration on the website and proceed to manage your participation in the different actions developed on the website. Also, your data may be used to send commercial information, including by electronic means, about our products and services, as well as third parties that have the same commercial purposes if you have expressly accepted these services in the form where your data was collected, as well as the generation of profiles based on your preferences.

The treatment of your data through the Contact Channel is intended to contact LANZALUX, to raise questions, queries, recommendations, suggestions, etc.

The data processing is necessary to achieve an optimal provision of the navigation services available to the User. LANZALUX is committed to collect those data that are strictly necessary for each of the purposes listed here. You will be informed in your case, of the obligation to provide certain data.

The Owner guarantees the confidentiality and security of the data provided by the Users.

The contribution of the data through the aforementioned channels is voluntary and informed.

The User will be responsible for the veracity of the data provided, reserving the right to exclude from the registered services any User who has provided false information, without prejudice to the other actions that may be provided by Law.

What is the legitimacy for the treatment of your data?

The legal basis for the processing of your data is the voluntary consent that is requested.

Who will receive your data?

The personal data will be communicated to collaborators who manage the web site and the shipments with commercial information, including those that are in charge of the delivery of gifts and incentives, to which the security levels of protection of personal data are required according to the Regulation. (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data. Likewise your data will be communicated to third companies for the sending of commercial information by electronic means, if you so wish.

No international transfers will be made.

Exercise of rights by the User:

1) Right to access the personal data of the interested party. The interested party can get confirmation about whether he deals with personal data concerning him.

2) Right of rectification, that is, the interested party has the right to request a rectification of the inaccurate data.

3) Right of withdrawal, the interested party can request that they stop treating their data without undue delay, among others, because these are no longer necessary, the consent has been withdrawn etc.

4) Right to limit the processing of data, that is, the User may request that their personal data not be applied to the processing operations that in each case would correspond.

5) Right of opposition, if the interested party is opposed to the treatment, LANZALUX processing will stopyour data, except for compelling legitimate reasons or the exercise or defense of possible claims.

6) Right to data portability, by which interested parties may request [name of CLIENT] the structured download of their data or the transmission thereof directly to a third entity, if technically possible.

The User can exercise their rights by request to LANZALUX through the email address info@lanzalux.com accompanying in any case, a copy of your national identity document, passport or other valid document that identifies you.

If you have any questions about this Privacy Policy, please contact us by sending an email to info@lanzalux.com.

Similarly, if the User has any doubt about the exercise of their rights, they can contact the Spanish Data Protection Agency to resolve any questions about them at the address http://www.agpd.es. Likewise, interested parties may submit a claim to the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercise of their rights, at Calle de Jorge Juan, 6, 28001 Madrid, contact telephone number: 912 66 35 17.

Security measures

LANZALUX will treat all the data under the strictest confidentiality, applying the security, technical and organizational measures that correspond according to the applicable legislation.

LANZALUX maintains security levels for the protection of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to data processing personal data and the free circulation of these data and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the website, without prejudice to inform you that security measures on the Internet are not impregnable.

LANZALUX undertakes to comply with the duty of secrecy and confidentiality with respect to personal data processed in accordance with the applicable legislation.

Automated Decisions and Profiling

Users are informed that automated decisions will not be made, nor will profiles be developed.

How long will we keep your data?

The personal data provided through the Registry Channel and Login will be treated provided that the cancellation of the account on the website by the interested party is not requested.

The personal data provided through the Contact Channel will be kept for the time necessary to meet your request.

The personal identification data offered by the interested party to manage the sending of information by electronic means will be kept until its deletion is requested by the interested party through the procedure provided in the section “Exercise of rights by the User”

How have we obtained your data?

The data processed by LANZALUX are those that the User has voluntarily provided to LANZALUX through the completion of the registration form provided for that purpose in the channels enabled on the website.

What category of data are treated?

The categories of data that are treated are identification data. Specially protected data is not processed.

Right to file a claim with the Control Authorities.

Interested parties are informed of the possibility of informing the Spanish Data Protection Agency of any incident regarding the processing of their data. The Spanish Agency for Data Protection has the function of ensuring compliance with the legislation and controlling its application. You can contact the Spanish Agency for Data Protection through the web address http://www.agpd.es or by phone 912 66 35 17.